Inside Sales Representative - Vancouver

The inside sales representative will be part of the sales team, which is responsible for maintaining sales to our current customers and for proactively looking for opportunities to increase our customer base.

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The successful applicant will have the ability to develop and maintain positive working relationships with existing and potential new customers who come into the branch or call for assistance. They will demonstrate excellent customer service skills as they work with each of our customers to help them determine what their needs are and to complete their orders in a timely and accurate manner.

Responsibilities would include:

  • Effectively assessing customer needs, and efficiently and courteously meeting those needs
  • Accurately creating job quotes and closing sales
  • Assisting in resolving customer matters
  • Actively investigating competitive product pricing
  • Working to maximize sales and assisting in developing new business opportunities
  • Monitoring and working toward branch sales goals
  • Maintaining the showroom and showroom inventory
  • Proactively communicating with Operations to ensure effective coordination of customer deliveries
  • Knowledge of building materials and hardware
  • Mathematically inclined
  • High attention to detail
  • Excellent listening and communication skills
  • Comfortable with developing relationships and maintaining service-based customer relationships
  • Excellent customer follow-up skills and tenacity
  • Demonstrated consultative selling style
  • Strong organizational skills (high call, email and documentation volumes)
  • Demonstrated initiative and the ability to learn quickly
  • Ability to work efficiently and effectively in a fast-paced multi-task environment
  • A team player


  • Customer service and/or inside sales experience
  • Experience working with a computer point-of-sale system
  • Education/training in sales, marketing and customer service
Job benefits

Upon hiring

  • Employee image wear
  • Jean and boot allowances
  • Team-building events for fun

After three months (successful completion of probation period):

  • Group benefits (health, disability, dental, vision, life insurance and more)
  • Employee & Family Assistance Program
  • Employee purchase discounts
  • Fitness allowance

After one year:

  • Employee Profit Sharing Program
  • Anniversary gift and company-wide recognition
Kenroc as an employer

Kenroc is a well-established specialty building material supplier with branches throughout Western Canada. Learn more

Kenroc is an equal opportunity employer committed to providing career opportunities and work-life balance options for our dedicated workforce.

Kenroc offers competitive wages along with a comprehensive benefit package that includes health, disability, dental, vision and life insurance, as well as pension and profit sharing for all employees.

Employees of Kenroc are committed to the company’s vision and are guided by its values. Learn more

Position: Inside Sales Representative - Vancouver

Thank you for submitting your application.

We will review all applications and contact those we wish to interview.

Good luck and all the best in your job search!


Kelly Fisher

General Manager

Employment Type
Working Hours
5 days a week
Base Salary
$ To be discussed during an interview
Building Materials
Job Location
560 Raymur Ave, V6A 3L2, Vancouver, British Columbia
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Date posted
April 23, 2019